Returns Policy for Decorated Items

Thank you for shopping with us at Advantage Printing. We strive to provide you with high-quality products and services. Please read our returns policy carefully before making a purchase.

No Returns:

Due to the personalized nature of decorated items, we do not accept returns or exchanges unless the item received is defective or damaged. We take great care to ensure that all decorated items meet our quality standards before shipping.

Decorated items include any product that has been customized, personalized, or altered in any way to meet your specifications. This includes but is not limited to:

Items with custom embroidery, printing, or engraving.
Products with added embellishments, such as rhinestones or sequins.
Customized apparel, accessories, or gifts.

Defective or Damaged Items:

If you receive a defective or damaged decorated item, please contact us within [number of days] days of receiving your order. We will work with you to resolve the issue promptly, whether through a replacement, refund, or store credit.

Cancellation Policy:

Orders for decorated items are processed quickly to ensure timely delivery. Once an order has been placed and production has begun, it cannot be canceled or modified. Please review your order carefully before submitting it.

Exceptions:

In rare cases, we may consider returns or exchanges for decorated items under special circumstances. Any such exceptions will be made at our discretion and may be subject to restocking fees or other conditions.

How to Contact Us:

If you have any questions or concerns about our returns policy or need assistance with a decorated item, please don't hesitate to contact our customer service team at advantagekalama@gmail.com.

By placing an order for a decorated item with Advantage Printing, you acknowledge that you have read and agree to abide by the terms of this returns policy.

Thank you for your understanding and cooperation.

Sincerely, Advantage Printing